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Our terms and conditions

MOVING SERVICE AGREEMENTTERMS AND CONDITIONS
1. LICENSING & REGULATIONSThis Agreement is governed by the laws of the State of California and the regulations of the Bureau of Household Goods and Services (BHGS). Services comply with Maximum Rate Tariff No. 4.2. DOUBLE DRIVE TIME (DDT)Actual driving time between origin and destination is doubled and billed at the agreed hourly rate. Example: 15 minutes billed as 30 minutes. 3. BULKY & SPECIALTY ITEMS (Item 164 – Tariff 4)Autos $183.83 | Motorcycles $117.32 | Trailers $105.47 | Campers $266.81 | Pianos $119.31 | Hot Tubs/Sheds $175.784. VALUATION & LIMITED LIABILITYLiability limited to $0.60 per pound per article unless additional valuation is purchased. 5. PACKING SERVICES & MATERIALSThere is no additional labor fee for packing services; however, the Customer is billed for the hourly duration and the cost of materials used: Bubble Wrap: $49/roll | Packing Paper: $39/bundleBoxes: Small $4 | Medium $5 | Large $66. RIGHT TO REFUSE SERVICEWe reserve the right to stop the job and refuse further service if our crew is treated with disrespect or if conditions are deemed unsafe or unsanitary (including but not limited to: dirty environments, insects, pests, mold, or stale air).7. PAYMENT TERMSNo checks accepted. Payment due upon completion. Storage moves may require prepayment. 8. LABOR LAW & OVERTIMEOvertime applies after 8 hours per CA law.9. PARKING RESPONSIBILITYCustomer responsible for legal parking and tickets. 10. EXTERNAL HELP & ASSUMPTION OF RISKAny customer or third-party assistance is at their own risk. Customer releases and indemnifies Company. No access to truck unless authorized.11. LIABILITY EXCLUSIONSAll furniture must be padded and shrink-wrapped. If the Customer refuses this service, they must sign a separate Liability Waiver, or the Company may cancel the move.12. SERVICE TIMEMoving time starts when the truck arrives at the origin and stops upon completion of all services (unloading and equipment stowing) at the final destination. All local moving services are subject to 3 - hour minimum charge, regardless of whether the actual job duration is shorter than three hours.13. GENERAL EXCLUSIONSThe moving company is not responsible for:a. Perishable items (change in state or flavor).b. Items damaged due to improper packing by the shipper...c. Electrical/mechanical derangement of electronics or instruments if no exterior damage is present.d. Breakage of fragile items unless packed by the carrier

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